Welcome to LestariTravel.com (“we”, “our”, “us”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our travel services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
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Full name
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Email address
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Phone number
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Address (if required for bookings)
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Travel information (destination, travel dates, preferences, etc.)
b. Automatically Collected Information
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IP address
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Browser type and version
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Operating system
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Pages visited and duration of visit
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Cookies and similar tracking technologies
c. Payment Information
If you make a booking, we may collect payment-related data. Sensitive payment details are generally handled through third-party payment gateways and are not stored directly on our servers.
2. How We Collect Information
We collect information through:
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Booking or Contact Forms – When you submit inquiries or bookings.
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Cookies & Tracking Tools – To improve website performance and user experience.
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Server Logs – To monitor and maintain system security and performance.
3. How We Use Your Information
We use the collected information for:
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Processing your travel bookings and confirming services
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Communicating with you regarding inquiries, reservations, or promotions
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Improving our website and customer experience
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Sending newsletters and special offers (only if you opt-in)
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Legal compliance and fraud prevention
4. Sharing Your Information
We do not sell your personal data. However, we may share information with:
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Travel partners (e.g., hotels, airlines, tour operators) as required to fulfill your booking
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Service providers for analytics, website hosting, or payment processing
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Legal authorities, if required by law or to protect our rights
5. Data Security
We implement security measures to protect your information, including:
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SSL encryption for data transfer
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Restricted internal access to personal data
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Secure data storage practices
While we strive to protect your information, no online transmission is 100% secure.
6. Data Retention
We retain personal data only as long as necessary for the purposes described above, or to comply with legal obligations. When no longer needed, data will be securely deleted.
7. Your Rights
You have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your data (subject to legal limitations)
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Withdraw consent for marketing communications
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Ask questions or file privacy-related concerns
8. Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You may disable cookies through your browser settings, though some features may not function properly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any significant changes will be posted on this page. Your continued use of the website constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or requests related to this Privacy Policy, please contact us at:
Lestari Travel
Email:admin@lestaritravel.com
